Privacy Policy

Effective Date: 23 Oct 2025

1. Introduction KP Specialists ("we", "us", or "our") is a UK-based sole trader providing property maintenance services. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By contacting us or using our website, you agree to the terms set out in this policy.

2. Data Controller The data controller responsible for your personal information is: KP Specialists [Insert business address] Email: [insert business email address] Telephone: [insert business phone number]

3. Information We Collect We may collect and process the following personal data when you contact us via our website, email, phone, or social media: Your name Your email address Your telephone number Any additional information you choose to provide about your property or the work required We do not collect any special category (sensitive) personal data.

4. How We Use Your Information We use your personal information only for legitimate business purposes, including: Responding to your enquiry Providing estimates, quotations, or advice Arranging and carrying out the agreed work Keeping records of work carried out for administrative and tax purposes We do not use your information for marketing purposes unless you have explicitly consented.

5. Lawful Basis for Processing Under UK GDPR, we process your personal data on the following lawful bases: Contract: to provide a quote or carry out the services you have requested Legitimate interests: to manage and operate our business effectively and communicate with you professionally Legal obligation: to maintain proper business and financial records as required by law

6. Data Sharing We do not sell, rent, or trade your personal information. We may share information only when necessary with: Our professional service providers (such as accountants) who are bound by confidentiality Law enforcement or regulatory bodies if required by law

7. Data Storage and Security Your personal data is stored securely in electronic and/or paper form. We take appropriate technical and organisational measures to prevent unauthorised access, loss, misuse, or alteration of your data. We will retain your information only for as long as necessary to fulfil the purposes set out in this policy or to meet legal and tax obligations.

8. Cookies and Website Hosting If our website uses cookies, they are only for essential site functionality or to improve your browsing experience. We do not use cookies for advertising or tracking purposes. Our website may be hosted by a third-party provider located in the UK or the EEA, who processes data on our behalf under a data processing agreement that meets UK GDPR requirements.

9. Your Data Protection Rights Under UK data protection law, you have the following rights: Access: to request a copy of the personal data we hold about you Correction: to request correction of any inaccurate or incomplete data Erasure: to request deletion of your data where there is no legal reason to retain it Restriction: to limit how we use your data in certain circumstances Objection: to processing where we rely on legitimate interests Portability: to request your data be transferred to another service provider To exercise any of these rights, please contact us using the details in Section

10. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection, at: www.ico.org.uk